5 Actions to Start Your Digital Transformation and Thrive in a Modern Landscape

I recently had a scheduled meeting with the managing director of a company. The meeting was confirmed through WhatsApp, and everything seemed coordinated. However, when I arrived, the office assistant told me that she had no record of the appointment. The managing director was also absent. She contacted him, apologized for the confusion, and asked me to wait until he arrived.

The reason behind the mix-up was simple. The managing director relied on his main secretary to remind him of important meetings. She was on vacation, and no one had taken over her tasks.

A Small Delay, a Larger Lesson

He arrived late due to traffic. Later that day, I had an online meeting with my team. His delay caused me to join my own meeting five minutes late. Fortunately, our work was fully digital, so this minor delay did not disrupt anything.

While driving home, I used Google Maps to track my arrival time. I sent a quick voice message via Telegram to my team to let them know I would be a few minutes late. They started the meeting without me. I joined through Google Meet and followed the discussion on the road. The meeting itself had been created and coordinated in Google Calendar. With one click, everyone had received the invitation and reminders.

The Missed Opportunity

The managing director could have avoided the earlier confusion with a simple solution. A shared calendar, such as Google Calendar, would allow his secretary to send formal meeting invitations, receive confirmations, and set reminders for both people. Any change to the schedule would be updated instantly. This single improvement would save time and prevent miscommunication.